Workshop V: Emerging and other strategies for productivity and performance

Here you can download the program in PDF-file.

American co-chair: George Julnes, Utah State University, U.S.
European co-chair: Werner Jann, University of Potsdam, Department of Political Science, Administration and Organization, Germany

1 JUNE 2006

16.30 – 18.00: MEETING 1

1. Management techniques a a precondition for a better agency performance? (pdf)
Falke MEYERS, Public Management Institute, Katholieke Universiteit Leuven, Belgium
Koen VERHOEST, Public Management Institute, Katholieke Universiteit Leuven, Belgium
Eva BEUSELINCK, Public Management Institute, Katholieke Universiteit Leuven, Belgium

2. Improving strategy development practices in the European Commission (pdf)
Michael BARZELAY, London School of Economics and Political Science, U.K.

3. Evidence-based practice, best practice and performance management (pdf)
Jeremy HALL, University of Alabama at Birmingham, U.S.
Edward T. JENNINGS, University of Kentucky, U.S.

2 JUNE 2006

9.30 – 11.00: MEETING 2

1. Bringing performance and integrity together: a comparative case study of compliance and value-based system in the Netherlands and New York City (pdf)
Frank ANECHIARICO, City University of New York, U.S.
Dennis SMITH, New York University, U.S.

2. Contextual approaches to using measurement to improve performance (pdf) & (fig)
George JULNES, Utah State University, U.S.

3. Public sector performance measurement: a review of the research literature and assessment of the field (pdf)
Jan VAN HELDEN, Universiteit Groningen, The Netherlands
Age JOHNSEN, Oslo University College, Norway
Jarmo VAKKURI, University of Vaasa, Finland

11.30– 12.45: MEETING 3

1. Habit Management: cultivating good habits, reducing bad habits (pdf)
Evan BERMAN, Louisiana State University, U.S.

2. Promoting a high-performance culture in government (pdf)
Pan Suk KIM, Yonsei University, Korea
(Keon-Hyung LEE, University of Central Florida, U.S.)
(Chul-Young ROH, East Tennessee State University, U.S.)

3. Public servants strategies to overcome paradoxes in public organisations undergoing in depth reorganisations (pdf)
Yves EMERY, Institut de hautes études en administration publique (IDHEAP), Switzerland
Carole WYSER, Institut de hautes études en administration publique (IDHEAP), Switzerland
Joëlle SANCHEZ, Institut de hautes études en administration publique (IDHEAP), Switzerland

14.00 - 15.30: MEETING 4

1. Total quality management and paradigms of public administration (pdf)
Rauno VINNI, University of Tartu, Estonia

2. Public sector characteristics and the use of benchmarking information for performance improvement purposes (pdf)
Sandra TILLEMA, Universiteit Groningen, The Netherlands

3. Community indicators and performance measures (pdf)
Thomas REILLY, Clark County Nevada, U.S.
Jeremy AGUERO, Clark County Nevada, U.S.
(Doug LYON, Clark County Nevada, U.S.)

3 JUNE 2006

8.30– 10.00: MEETING 5

1. Extending CEA: facilitating the debate over public outsourcing (pdf)
Amanda WILSKER, Georgia State University, U.S.
(Robert J. EGER III, Georgia State University, U.S.)

2. Testing effectiveness of the adjusted performance measure strategy: evidences from a U.S. Federal Job Training Program (pdf)
Do Han KIM, University at Albany, U.S.

3. The hierarchical model of value reason in e-government of 'Putting people first in China' (pdf)
Zhao SHU-RONG, University of Electronic Science and Technology, China
(Zhu XIAO-NING, University of Electronic Science and Technology, China)
(Mao DAN, University of Electronic Science and Technology, China)

10.30 – 12.00: MEETING 6

1. Improving performance in public services delivery - the case of citizen shops in Portugal (pdf)
Claudia PATRICIO, Portucalense University Infante D. Henrique, Portugal
(Carlos BRITO, Portucalense University Infante D. Henrique, Portugal)

2. Performance indicators and e-government projects: evidence from Turkey (pdf)
Mete YILDIZ, Hacettepe University, Turkey