High Level Conference “Challenges in coordinating and governing public services in times of crisis and reform. International lessons and policy recommendations by COCOPS”

December 9th 2013 - BRUSSELS - Paleis der Academiën / Academy Palace

In the COCOPS project (Coordinating for Cohesion in the Public Sector of the Future), funded under the European Commission’s 7th Framework Programme, high-quality European public administration research teams from 11 universities in 10 countries have joined their forces in an common research strategy to assess the impact of New Public Management-style reforms in European countries. COCOPS maps and analyses innovative mechanisms in the public sector to improve social and policy coordination, especially when the public sector is facing the public crisis. The research contributes to the development of future public sector reform strategies by drawing lessons from past experience, exploring trends and studying emerging public sector practices.
The COCOPS-network invites high-level policy makers and civil servants from European countries and from the EU-level to discuss the current challenges in managing and reforming public organizations in times of crises.
The COCOPS network will discuss with the practitioners the main conclusions and policy recommendations which arise from comparative research in 10 European countries. Researchers and high level practitioners will confront their views on current ‘burning’ issues regarding the reform and crisis management in public services. An internationally composed plenary panel of practitioners and scientists will reflect upon the policy recommendations and insights presented and will discuss the priorities for reform governance and crisis governance in European countries and at the EU-level.


9.00 – 9.30

Registration and welcome coffee

9.30 – 10.15

Opening of the High Level Conference

Welcome by prof.dr. Steven Van de Walle, COCOPS Coordinator, Erasmus University Rotterdam

Welcome by Yves Leterme, Deputy Secretary General, OECD

10.15 – 10.45

The impact of NPM on efficiency, effectiveness, quality and social cohesion. Presentation of main conclusions and policy recommendations
By prof.dr. Christopher Pollitt, KU Leuven Public Management Institute

10.45 – 11.15

The financial crisis in the public sector: challenges and responses. Presentation of main conclusions and policy recommendations
By prof.dr. Tiina Randma, Tallinn University of Technology

11.15 – 11.45

Coffee break

11.45 – 13.15

Current challenges for crisis governance and public sector reform

  • A practitioners’ view on Dutch experiences of crisis governance
    By prof.dr. Roel Bekker, Leiden University and previous Secretary-General responsible for the modernisation of the Dutch central government
  • A practitioners’ view on Italian experiences of crisis governance
    By Pia Marconi, Direttore generale presso Presidenza Consiglio Ministri-Dipartimento della funzione pubblica, Italy
  • Reaction from a panel with practitioners and academics:
    Richard Boyle, Irish Institute of Public Administration
    Petter Kockum, Swedish Statskontoret
    Heiki Loot, Secretary of State, State Chancellery, Estonia
    Moderator: Prof. dr. Christopher Pollitt

13.15 – 14.15


14.15 – 14.45

Public sector reform and effects on social cohesion: Presentation of main conclusions and policy recommendations
By prof.dr. Steven Van de Walle, Erasmus University Rotterdam and prof.dr. Gerhard Hammerschmid, Hertie School of Governance, Berlin

14.45 – 15.30

 ‘Reform, Crisis Governance and the Citizen in the 21st century: challenges and solutions’

  • Discussion
    Francoise Waintrop, Chef de la mission qualité de service service innovation, Services du Premier Ministre, secrétariat général de la modernisation de l'action publique, France
    Prof. dr. Dieter Schimanke, senior expert, Secretary of State-retired, Germany
    Jean-François Junger, Unit Public Services, European Commission
    Prof. dr. Geert Bouckaert
    , KU Leuven Public Management Institute

15.30 – 16.00

Coffee break

16.00 – 16.45

Concluding remarks
by Maros Sefcovic, Vice-President European Commission

Closing of the Conference
by Prof. dr. Geert Bouckaert & Trui Steen, KU Leuven Public Management Institute

Registration (on invitation only)

The registration is closed. Please contact Anneke Heylen for more information.

Registration is free of charge.


BRUSSELS - Paleis der Academiën / Academy Palace-  Rue Ducale 1 (Hertogsstraat 1) - B-1000 Brussel  (pdf)