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Nederlands

Dr. Steven Van de Walle

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Date in/out service	November 2000 - March 2006
Career	2000-2004: Researcher at the Public Management Institute, KU Leuven 2004-2005: Postdoctoral researcher (KU Leuven Research Fund) 2005-March 2006: Postdoctoral fellow of the Fund for Scientific Research-Flanders (F.W.O. Vlaanderen), Public Management Institute, KU Leuven From April 2006: Lecturer in Public Management, Institute of Local Government Studies, School of Public Policy, University of Birmingham
Education	1999 - Licence degree in political science [licentiaat] (KU Leuven) 2000 - European Master of Public Administration (KU Leuven and Budapest University of Economic Science and Public Administration) 2004 - Doctor in the Social Sciences (KU Leuven)
Research	Perceptions of public sector performance: linking performance indicators and public opinion (2005-2008) Development of a Flemish confidence barometer (2005) Doctoral research: Perceptions of administrative performance: the key to trust in government? (2002-2004) Citizen governance: quality and trust in government (2000 - 2004) Research interests: trust in government, quality management in government, government-citizen relations, customer and satisfaction surveys, opinion polls, administrative performance, comparative public administration, governance indicators
Publications	View all publications Selected publications: Bouckaert, G., Van de Walle, S. & Kampen, J. K. (2005). Potential for comparative public opinion research in public administration, In: International Review of Administrative Sciences, 71 (2). Van de Walle S., Kampen; J. K. & Bouckaert, G. (2005). Deep impact for high impact agencies? Assessing the role of bureaucratic encounters in evaluations of government, In: Public Performance and Management Review, 28 (4): 532-549. Van de Walle S. & Bouckaert G. (2003). Public service performance and trust in government: the problem of causality. International Journal of Public Administration. 29 (8 & 9): 891-913.